Draw backs of Employee Engagement

There is a negative side to engagement – burnout or disengagement  Burnout  is described as  ‘a syndrome of emotional exhaustion and cynicism’ (Maslach and Jackson , 1981 cited in Armstrong and Taylor , 2014 ) . Burnout is caused as a result of high workloads ,high pressure on the employee to perform to achieve unrealistic targets of the organization . Burnout will lead to failure, low productivity, demotivation increase absenteeism or leaving the organization and  lead to deteriorate of quality of the production level .

Burnout or Employee Disengagement can be seen in Commercial Banks mainly due to unrealistic targets with the high competition in the banking sector in Sri Lanka .And also Quality of the Lending portfolios has been deteriorating through out last year .Credit Growth of the industry was only 16.1% during the year 2017 ,where the Credit Growth of the One of the leading Commercial Bank in Sri Lanka was 22.5% during the year 2017 (Sampath Bank Annual Report , 2017). This show case bank has been able to out perform the industry norm .However the Labor Turn over is reported as  4.51% during the year (Sampath Bank Annual Report , 2017)  


Conclusion

Employee engagement plays a vital role for the success of any Organization. Employee engagement is a process ,which contain of various components ,by  fulfillment of such component Employee engagement is created and leads to increased productivity, increase performance levels , employee retention, client trust and profitability of the organization and reduce absence and recruitment cost. Therefore the employer should ensure the continuum of employee engagement in the organization to reach higher levels of performance.





Reference List

Armstrong, M. and Taylor,S. (2014). Armstrong's Handbook of Human Resource Management Practice. 13th edition. London: Kogan Page Limited.


Sampath Bank Plc ,Annual Report ( 2017) TRANSFORMATIONAL CHANGE .37-74.Available from https://www.sampath.lk/en/investor-relations/annual-reports.pdf[Acessed 08 October 2018].



Comments

  1. ajaykrJanuary 5, 2022 at 3:45 AM

    Wonderful blog! Employee engagement is an opportunity for every employee to gather around a big table with colleagues. Due to the current situation, we can't organize these employee engagement events in person. Online employee engagement activities make it possible to connect with remote team employees around the world.

    ReplyDelete

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